A $10 payoff? Really?

One thing I have taken pride in with my babies is the lack of a diaper rash. Yes, something most people (unless you currently have a baby) don't really think much about. With both my girls, neither have EVER had a diaper rash.

Without thinking of cost, I am one to pretty much immediately change them as soon as they wet or dirty. I wouldn't want to sit in that so why should they?

As soon as any little amount of redness appears, I smother them in Boudreaux's Butt Paste. It is the most amazing stuff EVER! By the next diaper change, they are free and clear of any mild redness and we don't see anymore signs of a "rash" for quite a while.

Along with the Butt Paste and frequent changing, I find diapers and wipes that I LOVE. Not just like, but LOVE. With KL, it was Huggie's Supreme. By the time AC came along, they had changed their product and I found I loved the Pampers Swaddlers more. So, this go round it has been Pampers Sensitive Skin Baby Wipes (always and only), the Pampers Swaddlers, then Cruisers, then (when I figured how much cheaper and still a good product) Pampers Baby Dry. With our last package of Baby Dry, they threw in 3 samples of the Cruisers with their new Max Dry formula.

Within 24 hours of using the "new and improved" Cruisers, she had the most TERRIBLE diaper rash I have ever seen! Red, blistered, and very painful! At first, I was horrified that I had let this happen. We were on our "yearly mini vacation" to the lake with family and friends and I guess I didn't pay enough attention, right? I felt like a terrible mother. After accusing myself, I thought of all the new foods she had tried over the weekend. We cut out all new foods. We lathered Boudreaux's on for days. After 3-4 days, she finally looks almost healed. The redness is gone and there are only 2-3 blister-bumps left.

Last night, I found this. Now, I feel better about my mothering skills, but am quite upset with the brand of diapers that I LOVE. I called today to file my own complaint, knowing her "rash" looked about as close to a chemical burn as you can get. The lady that answered my complaint was nice about it and in return I was nice. I know it isn't her fault. She sent my complaint on to the correct department and will send me a $10 off coupon for any Pampers product.

Now, don't get me wrong, a $10 coupon for diapers should be EXCITING! (When is the last time you priced those jokers!) But at the same time, I think trying to make a mother happy by throwing a coupon her way is wrong.

It's kinda like taking a cheap, unthoughtful "Sorry we made your baby hurt, broke your heart, and made both of you cry every time she screamed while changing her diaper for several days." Did this article not say they had already researched and tested the diapers and they are fine? I wonder how many babies will have to suffer before this is really looked into?

Yes, that's the ONLY reason I called in with my complaint. I didn't want anymore of their "free" (since the diapers that caused the problem were free samples) diapers or coupons or money or a lawsuit or anything at all other than for them to have one more parent on file with a complaint so that MAYBE they will be forced to look into the problem so no more babies have to suffer.

New/soon to be moms - be warned, the diapers causing this problem were the ones used in the hospital when I had AC. You may want to be prepared to take another brand with you so that this doesn't happen to your tiny newborn until they rechange their product back to the really good stuff!